1) I’ve just been in an accident, what do I do next?
First and foremost, complete all required paperwork with the police department and/or ICBC. Your claim will be handled by an adjustor who has been assigned to your case to determine liability, and an estimator who puts together an estimation of how much repair work will cost.
This number is compared to the average value of your car in order to determine whether or not your vehicle will be written off or repaired. If you feel that your estimator has given you an unfair valuation of repair costs or vehicle valuation, you can do research on your own, or take your vehicle to an ICBC accredited auto body shop to determine more accurate figures.
2) Is your auto body shop able to complete collision repairs for ICBC?
Yes, we are an ICBC accredited body shop whose certified technicians are licensed and capable to complete repairs for ICBC claims.
3) Can I bring my car in for maintenance and general servicing, or do you strictly do collision repair?
We cover all general body shop services, from fixing dings and scratches to windshield repair and replacement. We also provide free estimates of damage, so if you are concerned about something with your vehicle, bring it in and get an assessment. If your vehicle needs an extended stay we will provide you a courtesy car from our fleet.